Hey there shildog,
That isn't good to hear! Have you tried reaching out to the Chromecast Support team? If you haven't yet, please fill out this form, so we can escalate this issue further.
I look forward to your response, and if you have any other questions or concerns, please let me know.
No problem at all! If there is an issue that could be considered a safety issue, contacting support is the way to go, because the forums sometimes take a couple of days to get a response. However, if you have trouble getting a hold of support, the Community Specialists on the forum can help create cases and get you the help you need.
You should have a higher tier of support reaching out to you via email, please continue the conversation there, as this thread will be locked after 24 hours.