Remote won't record programs

[tourguy323]

When trying to record programs from the guide, remote skips channels and works extremely slow.

[Jeran]

Hey there tourguy323,

I apologize about the slow response time, thank you for your patience! Were you able to fix that remote issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

• When did this issue start happening?
• What app are you using to record programs?
• Is your Chromecast's firmware up-to-date?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from tourguy323, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran