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Resolution / HDR Switching When In GoogleTV / An App

gk128
Community Member

In an app looking for something to watch or pausing video it seems the resolution is fluctuating from 4K Dolby Vision to 1080p and it's making my 2019 Vizio M Series TV freak out.

It seems fine when video is playing, but using the software sometimes makes the TV do the HDR switch and is causing issues.

I have the Chromecast connected to my soundbar for Atmos. The TV doesn't pass it via ARC. Is there anything I can do for this?

3 REPLIES 3

GothamNY
Gold Product Expert
Gold Product Expert

Hi gk128, the expected connection is direct to the TV per all user support documents. I would suggest you try that to avoid the problem.

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from gk128, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for your help, GothamNY!

 

Best regards,

Jeran