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Alabam
Community Member

Nothing happened when I set up do I need to setup again and how as I have already used my email for the app 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Alabam,

 

Thanks for reaching out. I'd like to know more about what's happening so we can sort this thing out.

  • What type of Chromecast do you have?
  • What's the LED light status in your Chromecast?
  • When you say nothing happened when you set up your device, did you get any messages or is the setup unsuccessful?
  • If the setup is successful, are you unable to cast videos from the Chromecast-enabled app on your phone to your TV?

Looking forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Alabam,

 

Just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. 

 

Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran