02-07-2023 09:56 PM
My dog chewed my remote I got a new TV and it won't let me connect to it without the remote what do I do
02-08-2023 02:19 AM
Hello, you can use your phone as a virtual remote control as well. I googled and found that some users have success using their phone as a remote control.
Please let me know if you succeed.
Thanks
02-08-2023 08:31 AM
Here is information about the Virtual Remote that fisco mentioned
https://support.google.com/chromecast/answer/11221499?hl=en
Also, you can order a new remote from Google:
https://store.google.com/product/chromecast_google_tv_voice_remote
Please come back and tell us if the virtual remote works for you or not.
02-12-2023 12:39 PM
Hey folks,
Thanks for the help here, fisco and Byteguy.
Aj13, while you can use the Virtual remote to control your Chromecast with Google TV (4K) or (HD), you still need to have the actual Chromecast Voice Remote to initially set up your Chromecast with Google TV device. If your remote is no longer functional and you're setting up your Chromecast with Google TV, you can purchase a new one from our Google Store.
Regards,
Jennifer
02-15-2023 12:56 PM
Hi Aj13,
It's us again. We want to check if you still have questions and concerns. Feel free to let us know if you do.
Best,
Jennifer
02-16-2023 01:21 PM
Hello Aj13,
We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer