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Setting up Chromecast without remote

AJ13
Community Member

My dog chewed my remote I got a new TV and it won't let me connect to it without the remote what do I do

 

5 REPLIES 5

fisco
Community Member

Hello, you can use your phone as a virtual remote control as well. I googled and found that some users have success using their phone as a remote control. 

Please let me know if you succeed.

Thanks

 

Byteguy
Gold Product Expert
Gold Product Expert

Here is information about the Virtual Remote that fisco mentioned

https://support.google.com/chromecast/answer/11221499?hl=en

Also, you can order a new remote from Google:

https://store.google.com/product/chromecast_google_tv_voice_remote

Please come back and tell us if the virtual remote works for you or not.

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the help here, fisco and Byteguy.

 

Aj13, while you can use the Virtual remote to control your Chromecast with Google TV (4K) or (HD), you still need to have the actual Chromecast Voice Remote to initially set up your Chromecast with Google TV device. If your remote is no longer functional and you're setting up your Chromecast with Google TV, you can purchase a new one from our Google Store

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Aj13,

 

It's us again. We want to check if you still have questions and concerns. Feel free to let us know if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Aj13,

 

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer