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Setting up chrome cast

Georgie8
Community Member

Help me! I’m very bad with technology haha I’ve tried to set up my chrome cast but I get right to the end and it says this. 

6106B58A-0CD6-48A8-AA8D-5490A27FCABC.png

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

As it mentions, make sure local network access is enabled in your iPhone settings:

  1. Open the Settings app on your iPhone.
  2. Tap Privacy (or Privacy & Security on iOS 16) > Local Network > turn on for the Google Home app.

Then try these steps:

  1. Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router. If you have a dual band router, try to set up your device on both the 2.4 GHz and 5 GHz bands.

  2. Make sure Wi-Fi and Bluetooth are both turned ON on your phone or tablet.

  3. Turn OFF mobile/cellular data.

  4. Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.

  5. Reboot Chromecast by removing the power cable, then reconnect it.

  6. Make sure you're using the latest version of the Google Home app, by checking your app store for any updates.

  7. Restart the Google Home app.

  • Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
  • iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
  • Turn Wi-Fi off and on again on your phone or tablet.
  • Reopen the Google Home app.

If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.

Jeran
Community Specialist
Community Specialist

Hey there Georgia8,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Thank you for helping out on this thread, David!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there Georgia8,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Georgie8,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran