01-14-2023 08:54 AM
I have a Chromecast and had to factory reset. I do not have a physical remote.
Unfortunately having factory reset the chromecast I now can't set it up at all as it stops at the point it wants to pair the remote.
I have pair my phone with the Chromecast to use as a remote buy the long press of the home and back buttons does not work to "pair" the virtual remote to the Chromecast. The virtual remote works perfectly for the button presses and power on and off.
How can I be able to long press a mobile phone number but for a long time to work but a long press on the Chromecast virtual remote does not work?
Any workarounds?
01-17-2023 01:56 PM
Unfortunately, you cannot use the virtual remote at that step and I do not believe there is any way to skip that.
If you do not have the physical remote, you may be able to order a replacement one from https://store.google.com
01-22-2023 09:06 AM
Hey there,
I appreciate your help, Byteguy!
BoludoAmericano, we hope that answered your question. Feel free to reach back if you still need help.
Best,
Jennifer
01-25-2023 10:20 AM
Hello BoludoAmericano,
It's us again. We want to check if you still have questions and concerns. Let us know if you do.
Thanks,
Jennifer
01-26-2023 10:22 AM
Hi BoludoAmericano,
Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer