Sky App error

[Frankiejoan03]

Sky app on google tv error message:

loging failed! Please check your server addres, username and password .

the login details are correct. Where do I go from here?

[JenniferV]

Hi Frankiejoan03,

Thanks for reaching out. If you have the app downloaded on your phone, please try to logout/login and check if it will be successful. You may also try to reinstall the affected app in your Google TV and try again.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran