Some thing disconnected with my TV and Chromecast on phone

[Waterbirth]

I don’t even know if anyone can help me but I was using my smart TV Samsung and had it connected to Chromecast on my phone which is Apple and now it’s not available to connect. I’m not given the option to connect to my television in the living room can anyone help me? Apple refused to help me because it’s Chromecast. Thanks ############ – Judith

[Gr8lyFrustrated]

I’m having the same issue. I hope someone is able to provide a solution. 

[JenniferV]

Hi folks,

I'm sorry to hear that you are having an issue with your Chromecast and iOS devices. Let's sort this out. 

A few questions — are you getting any messages when reconnecting your Chromecast to the network using your iPhone? What type of Chromecast device do you have? What's the iOS version of your iPhone?

I'll look forward to your response.

Regards,

Jennifer

[JenniferV]

Hey there,

It's me again. I wanted to check back in to see if you still need help with your Chromecast device. Feel free to let me know if you do. 

Thanks,

Jennifer

[JenniferV]

Hi folks,

I just wanted to see if you still need help. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Jennifer