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Something went wrong

Kaybay
Community Member

I have reset my router, reset chrome device, restarted my phone, went through the 5 troubleshooting steps

My Chromecast will connect to Wi-Fi but the says something went wrong and it cannot connect to my device. This keeps happening but today it won’t fix itself. I could be in the middle of watching something and lose all control. No volume change nothing. Definitely need some other advice because nothing seems to be working.

1 Recommended Answer

Kaybay
Community Member

Solved issue myself 

turn off local network for Google home 

then try to reconnect to wifi

you will get there error message again

turn local network back on for Google home 

try again to connect

This should work just wanted to share in case someone else has the same issue. 😁

View Recommended Answer in original post

4 REPLIES 4

Kaybay
Community Member

Solved issue myself 

turn off local network for Google home 

then try to reconnect to wifi

you will get there error message again

turn local network back on for Google home 

try again to connect

This should work just wanted to share in case someone else has the same issue. 😁

Kaybay
Community Member

Now it’s fully connected but I can’t stream it doesn’t even show up. Definitely getting rid of this and purchasing something different 

adr0ck
Community Member

This is the standard experience when setting up a Chromecast.

 

We all go through this - waste hours, pull hair out, bang head on table etc.....then by some miracle the Chromecast works for a bit.....we calm down until the next time the Chromecast either doesn't connect to the network or doesn't play any sound etc.

Then we all go back to pulling our hair out etc.......it's the Google Chromecast experience 

 

 

 

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for visiting the Community.

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

 

We're sorry to hear about that. This is not the experience that we wanted you to have and we hope you were able to get the help you need but if you're still having trouble, please make sure that the local network access is enabled in the app you're using for casting. Also, if you're getting a message "No devices found" when casting, please visit this support website article.

 

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Thanks,

Jennifer