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Streaming

AuntieKeji
Community Member

My Streaming platforms won’t play anything in English 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi AuntieKeji,

 

Sorry for the delayed response. Let's check on this further.

 

A few questions — is this only happening when casting it to your Chromecast? How about when watching the video directly in the streaming app on your phone? What streaming app are you using? Please check the settings of the streaming apps and make sure the language is set to English. Using a different phone might also help.
 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi AuntieKeji,

 

Just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again.

 

Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again — how's it going? Did those steps help?

 

Thanks,

Jennifer