Stuttering after firmware update

[AdamLewa]

After apparent recent firmware update audio streaming (Chrome, Win10) became annoyingly choppy. The sound is stuttering which makes the device practically unusable. How can I restore the previous version of the firmware?

[Jeran]

Hey there AdamLewa,

I am sorry about the late response, thank you for your patience! Were you able to fix that stuttering issue? If not, I'd be happy to help out, as I know that would annoy myself as well. Let me just ask you some questions about what's happening:

• What is the firmware version of your Chromecast?
• Is your Google Home app and Google Chrome up-to-date?
• Does this issue occur when casting a tab, or casting your desktop?
• What troubleshooting steps have you already tried?

There isn't a way to restore to previous firmware versions, but there has been an update since this thread has been made. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from AdamLewa, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran