05-31-2022 10:21 AM
When i try to connect the remote with the tv it will not work. there is a whole list of known and unknown tv makers but my tv is not mentioned I have a Salora Color Led tv model 24LED5215CDW. is there a other brand that is competable???
06-04-2022 05:14 PM
Thanks for reaching out. It looks like your TV isn't compatible with the Chromecast Voice Remote. Although there are TV brands that can be set up for Chromecast with Google TV however, not pairable/compatible with the Chromecast Voice Remote.
As a workaround, you may try to choose a different brand from the list, which in your view has the same country of manufacture as the TV. You may also search for TV remote codes online and see if any other brand matches the same code as Salora, and select that other brand instead. However, please take note that this step may or may not work.
06-07-2022 05:22 PM
It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.
06-08-2022 05:35 PM
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
06-10-2022 08:50 AM
We haven't heard back from Tidewater, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!