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Unable to Turn On/Off my Sony TV KDL32W600D TV After Connecting Chromecast Dongle

abellaj
Community Specialist
Community Specialist

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Original Poster:Reynard Ong

After Installing my Chromecast Dongle on my Sony KDL32W600D TV I was able to Turn On/Off my TV and do castings with Google Assistant. After removing the Device from Google Home and reinstalling and setting up the Chromecast with the TV, I am now unable to Turn On/Off the TV with Google Assistant. This is despite checking if CEC is on, being on the same WiFi network, and even after numerous attempts to Factory Reset the Chromecast Dongle and TV. Now I am unable to use Google Assistant to cast any App on my Sony TV. But normal casting from the phone is possible. Very strange

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