Unable to connet to netflix

[ikunin]

Hello.

I connected chromecast to my TV(LG manufacturer). But there is no connection to Netflix. The error code number ui-800-3(307006)

[Ashepherdson]

That error code indicates a hardware issue.  

Now saying this, a 3rd gen Chromecast has no menus or anything, it's strictly a casting receiver. 

Are you trying to use the Netflix app built into your tv? 

[JenniferV]

Hi folks,

Thanks for the help, Ashepherdson.

ikunin, how's it going? Do you still need help? You may try to clear the cache and data of the Netflix app and reboot your phone. Reinstalling the app and rebooting your Chromecast might also help.

Thanks,

Jennifer

[JenniferV]

Hello ikunin,

It's us again. How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hey there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer