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Update

Ilya
Community Member

I have a new update aperenly on my chrome it don't update even 1% it just goes into an announcement telling me to reboot I've tried it many times and I even did factory reset like more than 5 times nothing is helping

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Ilya,

I apologize about the late response, thank you for being patient! Were you able to fix that updating issue? If not, I'd be happy to help out, since I can imagine it's pretty frustrating. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Does this same issue occur when you plug the Chromecast into another TV?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Ilya, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran