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Video jittery and has random colors on screen

francface
Community Member
I am not casting via any device -- just watching directly on the various apps like Netflix, Youtube TV, Hulu, etc. on the Chromecast w/ Google TV. TV is Samsung  Q60T.
 
On all apps, I get jittery video and random blocks of color on the screen. I've never had a problem in the year since I've had the Chromecast with Googlt TV.  Both Chromecast & TV are updated to latest software and I've reset and switched HDMI ports on the TV.
1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Looks like there are some forums about this relating to that tv model.  Would suggest testing on another tv to ensure it isn't the Chromecast before proceeding.

https://www.avforums.com/threads/samsung-2020-qled-series-tv-motion-judder-stutter-frame-rate-firmwa...

 

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Looks like there are some forums about this relating to that tv model.  Would suggest testing on another tv to ensure it isn't the Chromecast before proceeding.

https://www.avforums.com/threads/samsung-2020-qled-series-tv-motion-judder-stutter-frame-rate-firmwa...

 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from francface, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran