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Virgin TV

Fredbear
Community Member

The chromecast device is there but the TV cannot find my virgin 727 wifi?

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Fredbear,

I am sorry about the late response, thank you for being patient! Were you able to fix that internet issue? If not, I'd be happy to help out, as I know the frustrations of Wi-Fi issues! Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Have you tried factory resetting the Chromecast? 
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS