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Voice Remote Wont Connect to Chromecast

Potzki
Community Member

Hi All,

 

I bought a new Google Voice Remote tso that I can have 2 remotes set up to my Chromecast with Google TV. I have gone through the process of trying to get the remote to connect to the Chromecast, but it wont connect.  I hold down the Back and Home buttons at the same time, and the light on the remote stays solid and doesn't start flashing, and there is no change to the info onscreen.

 

I have tried doing a factory reset of the Chromecast and still it wont connect.

 

Does anyone have any ideas?

 

Thanks

7 REPLIES 7

Jeran
Community Specialist
Community Specialist

Hey there Potzki,

Welcome to the Chromecast Community Forum! I'm sorry to hear that the Chromecast is giving you trouble connecting a 2nd remote. What I would recommend is that you try following the steps that Jeffrey provided on this thread. Give those steps a try, and let me know if the problem persists.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Potzki,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Potzki
Community Member

Thanks for your response. I will hopefully get a chance to try the solution over this weekend. I will get back to your ASAP.

Potzki
Community Member

Hi Jeran,

 

I tried the solution you provided. The remote still won't connect to the chromecast.  I have tried performing a factory reset of the chromecast, I have also bought a second Google Voice remote incase the first one I purchased was faulty, but neither of the remotes will connect to the chromecast.

 

Is there any further help you can provide?

Jeran
Community Specialist
Community Specialist

Hiya Potzki,

 

No problem at all, we can try a few more things. Go ahead and check out this thread where spfrank was able to find a work-around using the Virtual Remote. I've personally done that my self, and it worked!

 

Let me know if that works for you.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey Potzki,

Just checking up again, did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Potzki,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran