cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Voice button not working

ChetLaredo
Community Member

When I hold down the voice button and talk into the remote it doesn’t work. It used to work fine, then stopped. Everything else works fine. What gives?

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there ChetLaredo,

I am sorry about the late response, thank you for your patience! Were you able to fix that Assistant issue? If not, I'd be happy to help out, since I know the Assistant is one of the main features of the remote. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • When you press the button on the remote, does the LED light glow?
  • Are you using app-only mode on the Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from ChetLaredo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran