cancel
Showing results for 
Search instead for 
Did you mean: 

Voice remote jammed

Alfian
Community Member

Hye all. My chromecast voice remote got trouble. It's like jammed or locked. The light at remote keep on all the time but all button not working. Change my batteries already 

1 Recommended Answer

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Alfian,

According to the help center link below a solid white light is indicated either rhe microphone is on or an update is being applied.

https://support.google.com/chromecast/answer/10089333 

 

Regards,
Cathal

View Recommended Answer in original post

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Alfian,

According to the help center link below a solid white light is indicated either rhe microphone is on or an update is being applied.

https://support.google.com/chromecast/answer/10089333 

 

Regards,
Cathal

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, Cathal_S.

 

Alfian, how's it going? Do you still need help with your Chromecast Voice Remote? Feel free to let us know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Alfian,

 

It's me again. I wanted to check back to see if you still need assistance with your device. We're here if you need more help.

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Alfian, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal and Jennifer!

Best regards,
Jeran