Volume bar visable on tv

[Jodz23]

Hi 

I cant seem to remove volume bar from tv after installing chromecast. I have trying turning both tv and chrome cast up and down and I've also tryed settings but nothing changed any help be great.

[JenniferV]

Hi Jodz23,

Thanks for reaching out and for doing some steps before hand. To cover all the bases, could you please try to plug in the Chromecast into a different HDMI port on your TV? Also, plug it in on a different TV screen and check if the same issue will persist.

If the issue persists, perform a factory reset on your device. Here's a guide: How to factory reset your Chromecast.

Thanks,

Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there Jodz23,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[JenniferV]

Hello Jodz23,

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand here, Jeran!

Regards,

Jennifer