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Volume button not working

Singhja
Community Member

I am facing issue with the chromecast remote, the volume buttons do not respond , have to keep pressing them to lower or raise the volume 

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Singhja,

I apologize about the late response, thank you for being patient! Were you able to fix that volume issue? If not, I'd be happy to help out, as I know controlling the volume is pretty important. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Are you using a soundbar?
  • What model of TV are you using?
  • What is the firmware version of your Chromecast?
  • Is the remote using IR or CEC controls?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Singhja, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran