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We changed our wifi router and now can’t connect to the chromecast

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:sem 8569

I tried whatever is on this app but nothing works

1 ACCEPTED SOLUTION

Ashepherdson
Silver Product Expert
Silver Product Expert

To add to the previous reply, you should factory reset your chromecast and start fresh, as changing networks really throws them for a loop!

View solution in original post

4 REPLIES 4

abellaj
Community Specialist
Community Specialist
Hello, thanks for taking the time to post your issue.
 
To change the WiFi network that your Chromecast is connected to, follow steps at
 
Can't establish Wifi connection to Chromecast?
 
Please try 5 common troubleshooting steps to resolve connectivity issues with your Chromecast.
 
Try Chromecast on the SAME 2.4 (Chromecast 1st gen requirement) Ghz frequency wifi router band as your Android devices
 
From: James
(Platinum Product Expert)

Jeran
Community Specialist
Community Specialist

Hey there Sem,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from sem, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for your help, James and Ashepherdson!

 

Best regards,

Jeran

Ashepherdson
Silver Product Expert
Silver Product Expert

To add to the previous reply, you should factory reset your chromecast and start fresh, as changing networks really throws them for a loop!

View solution in original post