When I open Google home I don't see my Chromecast ultra in the room or on the TV that I installed it

[abellaj]

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Original Poster:Bradley Lane

Don't be confused in what I am trying to say please, my Chromecast Ultra works great on the TV with the voice remote and I  installed it in Google Home ... My problem is that when I open Google Home the screen shows all my installed devices and the room where I have it. How do I show that I installed Ultra and the room where it is ... I have the TV installed and the room and if selected I am able to turn it on and watch live TV but this has nothing to do with Ultra. If I want to watch Ultra or check the settings the only way is to use the Chromecast Ultra remote control.

[abellaj]

Hello, thanks for taking the time to post your issue.

How many concurrent wifi connections does your wifi router and Internet Service Provider's network box or Gateway support? Such as, cell phones, Chromecast devices, smart home devices, printer, wifi mouse, smart light bulbs, laptop, thermostat, etc

From: James M.

(Platinum Product Expert)

[jhoncrazu412]

Hi Bradley Lane,

I understand your frustration with the Google Home app not showing your Chromecast Ultra and its assigned room. It seems like the app only displays your TV Lane and its room, but not the Ultra. To access and control the Ultra or adjust its settings, you currently have to use the Chromecast Ultra remote control. It would be helpful if the Google Home app could include the Ultra as well. If you're seeking a solution or workaround for this issue, I recommend reaching out to Google Nest Community or their support for further assistance.

[LovelyM]

Hello everyone, 

@Thanks for the help, @abellaj, @jhoncrazu412.

Bradley Lane, it seems like your concern has already been addressed. Please let me know if you need anything since I'm going to lock this thread within 24 hours. If you have further concerns, please feel free to create a new post.

Cheers,
Lovely