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Why can't I cast?

DAR
Community Member

Why can't I cast I click on cast my screen but it won't cast?

1 Recommended Answer

Jeran
Community Specialist
Community Specialist

No problem at all! In that case, I'll go ahead and lock up the thread. If you run into any more issues in the future, feel free to create a new thread.

 

Thank you for helping out, djtetei!

 

Best regards,

Jeran

View Recommended Answer in original post

12 REPLIES 12

djtetei
Gold Product Expert
Gold Product Expert

Ensure that both the Chromecast device and your phone or PC are connected to the same WiFi network bandwidth.

DAR
Community Member

They are both on the same network because I can view live tv when I click on live tv but when I click on cast to screen it won't cast so I am totally confused 🤔 🤔

DAR
Community Member

PS: The casting started to work again and I didn't make any changes I wonder what happened?

djtetei
Gold Product Expert
Gold Product Expert

Reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

DAR
Community Member

I have already tried that but it doesn't work?

djtetei
Gold Product Expert
Gold Product Expert

Instead of casting your screen, try to simply cast and observe behaviour.

DAR
Community Member

I'm confused what do you mean by simply cast and observe behavior?

djtetei
Gold Product Expert
Gold Product Expert

I mean, for example, open YouTube application, play a video and press the cast button on top of it 

DAR
Community Member

Yes that does work but I can't cast my screen makes no sense to me 😭

Jeran
Community Specialist
Community Specialist

Hey there DAR,

I'm glad to hear that your casting is working again! Did you have any more questions or need any additional help with anything else?

Thank you,
Jeran

DAR
Community Member

No thanks👍

Jeran
Community Specialist
Community Specialist

No problem at all! In that case, I'll go ahead and lock up the thread. If you run into any more issues in the future, feel free to create a new thread.

 

Thank you for helping out, djtetei!

 

Best regards,

Jeran