01-22-2022 09:26 PM
Hello, so i have an issur right now.
i have an iphone 8, and a recently bought chromecast version 3. When i first got the chromecast it was updated to a newer version. Before that i had a chromecast 2 that had the same issue after it was updated.
so what happens is, i can edit the chromecast from the google home app, but when i open netflix, disney+ or even youtube, it can’t cast a single thing. On youtube app it doesn’t even show on the list. On netflix it shows that no device is encoutered, an then i have similar problems to ALL of the streaming apps.
i have an M1 Mac that i can cast through microsoft edge browser, but i really want to be able to cast from my cellphone. I have also tried an android, A moto G, an ipad and another cellphone and on neither of
them it works
01-29-2022 03:51 PM
Hi nicolasmelo1,
Thanks for posting. Let's sort this out.
A few questions — are you getting a message "No cast devices found"? Has there been any changes in your WiFi network? Are you using a dual band router?
Give these steps a try:
Keep me posted.
Thanks,
Jennifer
02-01-2022 04:04 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
02-05-2022 12:45 PM
Hi nicolasmelo1,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Jennifer
02-06-2022 03:25 PM
Hi nicolasmelo1,
I haven't heard from you in a while so I'll be locking this thread. Feel free to start a new thread should you have more questions and concerns in the future. We're here to help.
Thanks,
Jennifer