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Won't connect

inkrat
Community Member

Chromecast connects to Wi-Fi says it picks up Chromecast 0265 but then when it goes to connect it can't connect to Chromecast

10 REPLIES 10

Lancelink
Community Member

Hi, I have the same issue. Just happened yesterday (in NZ). I get the message that the Chromecast was manufactured for a different country. I bought it here several years ago! And it has worked fine until yesterday, so what gives?

sherrodmandy
Community Member

Mine is connected to o same wifi o tv but when i screen share they don't see my tv and connect

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out to the Google Nest Community!

 

Lancelink, glad to hear that you were able to resolve your issue. 

 

inkrat, could you please tell me the exact message you are getting when connecting the Chromecast to your network? What mobile phone are you using? Please try to reboot your Chromecast and WiFi router. If the same issue persists, please do a reset on your Chromecast. 

 

sherrodmandy, what mobile phone are you using to cast/mirror your screen? Please check this support website article for more info.

 

Regards,

Jennifer

 

 

Lancelink
Community Member

After trying lots of esoteric answers, I rebooted the router (should have done that first) and although the message about the Chromecast being manufactured for a different country still appeared (why does that weird message pop up?) it managed to connect to the wifi system. Needed to rest the CC of course.

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Still need our help?

 

Thanks,

Jennifer

Hi Jennifer,

Thanks for asking. No, the problem seemed to be solved by rebooting the wireless router; as I remember during the setup of the Chromecast, after rebooting it, the issue of 'this Chromecast is manufactured for a different country' did appear but it didn't prevent my connection.
I bought the Chromecast here (in NZ) but it was through a parallel importer so the device might have been for? Nothing indicated on the packaging though.
Cheers,
Mark

JenniferV
Community Specialist
Community Specialist

Hi Lancelink,

 

Thanks for keeping us in the loop and glad to hear that you were able to set up the Chromecast device. Should you need help in the future, you know where to find us.

 

Thanks,

Jennifer

 

 

JenniferV
Community Specialist
Community Specialist

Hey everyone,

 

I wanted to check back in should you still have other questions and concerns. Feel free to let me know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from inkrat, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran