Wont conect to wifi

[Silverphil]

Trying a second chromecast on my partners tv  it has a open reach router  i get as far as set up then it says cant find wifi  use it at my house and works perfectly. Help

[Jeran]

Hey there Silverphil,

I'm sorry to hear that your Chromecast is having some connection issues, I know that can be hard to troubleshoot. I'd be happy to help you out! Let me just ask you some questions to better understand what's happening:

• Did you forget your old Wi-Fi network on the Chromecast before setting it up?
• What color is the LED light on the Chromecast?

I would also check out this article on common Chromecast connection issues, it covers a lot of potential problems.

I look forward to your response! If you had any other questions or concerns, please let me know.

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

[Jeran]

Hey there!

We haven't heard back from Silverphil, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,

Jeran