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Wont connect

xOxAnthonyxOx
Community Member

I have a Chromecast Ultra someting, and it won't connect when I have done the steps of connecting. It says it won't connect. I have a smart TV btw.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there xOxAnthonyxOx,

I'm real sorry about the late response, thank you for your patience! Were you able to fix that connection issue? If not, I'd be happy to help out, let me just ask you some questions to better understand the situation:

  • When did this issue start happening?
  • Have you already completed the set-up process?
  • Are you able to connect from a different device, such as a computer or tablet?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from xOxAnthonyxOx, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran