Wont connect

[sallykins24]

My chromcast tv is connect to the same wifi as my phone but the tv won’t show up as an option to connect on my phone. it only shows my upstairs tv not downstairs.

[Jeran]

Hey there sallykins24,

I apologize for the late response, and thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help you figure it out. The first thing I would recommend is following the troubleshooting steps listed in this article. There are quite a few steps listed, so if you have any questions or run into any issues with the steps, let me know.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Muddi]

Hi there,

It's us again. I want to make sure you're all good — have you checked the steps on the link?

Cheers,

Muddi

[Muddi]

Hey sallykins24,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi