So help me understand, please! My teenage kids can access YouTube TV (premium $$$ subscription) on my Smart TVs that I've downloaded the app to, select their own Google accounts, watch live TV, create their own playlists ["DVR"] of their favorite shows, etc.
BUT!!!, I purchase and add the Chromecasts with Google TV to their small bedroom TVs and they cannot watch YouTube TV there because, as a previous community post was answered, Google does not deem YouTube TV *with ratings settings enabled* not kid friendly? They cannot stream YouTube Music (premium $$$ family subscription) *with ratings settings enabled* in their rooms? They can watch a half dozen other streaming services and stream music with other services -- but not the Google premium subscription services? So why should I keep paying for these services? Why did I purchase your new Chromecasts to replace their old ones that they could cast these functions to their TVs from their phones?
Does this not sound counterintuitive to Google? Is the right hand not talking to the left (HW product developers <--> Streaming services)? They can use these apps in web browsers, on non-Google Smart TVs with the downloaded apps, but the proprietary Google TV installed on the "improved" Chromecast doesn't allow the kids' profiles to use them because you're protecting them from something that isn't a risk elsewhere?!?
Please, make this make sense or I'll take my money for an entire smart home setup somewhere else. I've literally bought and integrated everything Google.
I don't think you comprehend the issue.
I've limited my kids' programming. Their viewing options have not been an issue for years, even with viewing YouTube TV on their phones and casting to the Gen1 Chromecasts.
Now the new Chromecasts will not let them add the app to their setup. I can even switch to my profile on their Google TV setup, they can select YouTube TV, then they can change the profile of the person watching in the top-right corner within the app and watch their stuff... but I cannot leave my profile signed in on their Google TVs. That'll remove all of the protections I've set. So they still have to take over the living room TV to watch their shows.
Thanks for the suggestion, fox100431.
Erik_, we understand why you feel that way and we know how important this is for you. While downloading the YouTube TV app for the Kid's profile isn't supported, we'll take this as feedback. We’re always looking for ways to improve and learn to deliver a better process and experience in the future. You can also send feedback about this via Google TV. Here's how.
Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.
The question was "why isn't it supported" as a native app on a Google product? I know it's not supported and I know how to provide feedback. Non-Google TVs can install the app and children can sign in and watch their programming based on parental settings that I set for them. But Google is somehow protecting them by preventing YouTube TV but allowing endless garbage from YouTube?
So why doesn't a Google product have all native Google apps?
This is counterintuitive.
Maybe address this in the product description? Or you just don't want to lose sales?
I'm going to tell you this. This is ridiculous. My kids phone I paid for premium YouTube TV and I want her to be able to download the YouTube TV app to her phone and you guys won't let me. Why am I paying so much money per month and you're about to raise it up to $75 a month and only I can. I can freaking use it. My my kid can't even use it. That's insane!
My trouble ticket with Google customer service has been closed without resolution or so much as an email or phone call.
This thread is still open without any Google representative addressing anything further.
So this is how Google treats customers that buy their hardware and pay a monthly fee for premium services?