YouTube kids on google tv showing ads with YouTube premium

[Dudl]

YouTube kids on google tv I showing my child ads, even though I am a YouTube's premium member.

Has been happening for months.

YouTube kids app on mobile Android phone - no ads.

YouTube on google tv - no ads.

youtube kids on google tv - showing ads to my kids.

i have tried signing out, reinstalling Yt kids app on Google tv, ads still show.

[JenniferV]

Hi Dudl,

Thanks for reaching out and for being a step ahead of us. May I know how many accounts are added on your Chromecast with  Google TV? 

If there are other accounts signed in on your device other than your account and your child's account, please try to remove it and check if this will resolve the issue then add it back. Rebooting and resetting your Chromecast with Google TV might also help.

Thanks,

Jennifer

[JenniferV]

Hello there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer