11-10-2022 01:08 AM
Cannot access BBCiPlayer. BBC says app is not supported on this device.
This was the only reason I bought it. How can it be installed?
Answered! Go to the Recommended Answer.
11-10-2022 03:43 AM
Hi @bryan999
The first Chromecast Google TV was the 4K device which came by default with Android 10.
So the app is supported on that device.
The Chromecast Google TV HD was recently released but ran by default with Android 12.
The update for the Chromecast Google TV 4K just has been released, so the app shows as supported on this device on the BBC website (based on Android 10).
11-10-2022 03:15 AM
11-10-2022 03:32 AM
Thanks for the prompt reply RX Shorty.
I couldn't understand why Android 12 was the problem, but as you say its the iPlayer app that needs to catch up. Hopefully soon.
Thanks
bryan
11-10-2022 03:43 AM
Hi @bryan999
The first Chromecast Google TV was the 4K device which came by default with Android 10.
So the app is supported on that device.
The Chromecast Google TV HD was recently released but ran by default with Android 12.
The update for the Chromecast Google TV 4K just has been released, so the app shows as supported on this device on the BBC website (based on Android 10).
11-13-2022 10:06 AM
Hi folks,
I appreciate your help here, RXShorty.
bryan999, we hope that answered your question. Feel free to reach back if you still have other concerns.
Regards,
Jennifer
11-16-2022 01:03 PM
Hey bryan999,
We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
Thanks,
Alex
11-16-2022 01:30 PM
11-16-2022 02:49 PM
Hello there,
We're glad to hear that! If you ever need help with your Google Nest devices, you know where to find us. Also, I'll go ahead and mark this as complete and we'll lock the thread after 24 hours.
Cheers,
Alex