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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10383 Views
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  • 8 kudos

Firmware Chromecacast with Google (TV HD)

Hello... do you know when the new firmware version for Chromecast 4 HD version will be released. A lot of time has passed since the last update and I hope that the new version will improve the performance of online tv playback.

Cant Connect to Chromecast Device

Hi All.I'm facing issues in connecting my laptop to my TV using the chromecast device. When I click the casting butoon on the google chorme web browser it gives a message "No Devices Found" although my laptop and my chromecast device are using the sa...

Samsun Speaker in Google Home but not in Cast List

Hi FolksThis is not specifically a "Chromecast Audio" product issue but not sure where else to post it and I hope someone can point me in the right direction. I have many Google audio products that I cast to from Windows 11 PC and also mobile phone. ...

fraserp by Community Member
  • 285 Views
  • 1 replies
  • 0 kudos

Resolved! Need to disable Dolby Vision to get HDR playback in Youtube App

When playing Youtube videos on my CCwGTV4k that support HDR (including Dolby Vision) I do not get any form of HDR unless I disable Dolby Vision by selecting HDR in the Display Format Preference setting. When Dolby Vision is selected there, various HD...

brucent by Community Member
  • 753 Views
  • 3 replies
  • 0 kudos

Chromecast 3rd gen issue

Hi, since yesterday l have been unable to connect to my chromecast using my phone (Samsung A53). I can go through setup ok, finding the device, entering the numbers, it says connected on my tv screen, however the last message l get on my phone is 'yo...

Natasha75 by Community Member
  • 128 Views
  • 1 replies
  • 0 kudos

Chromecast stuck on landscape image

I was using my chromecast fine, casting youtube like normal when I casually disconnect my stream and instead of going to my slide show- chromecast put up a picture of a landscape. I thought maybe the chromecast had switch to a default but when I open...

Bingk by Community Member
  • 204 Views
  • 1 replies
  • 0 kudos

Chromecast keeps restarting

Hello,I'm having problems with my Chromecast 2.gen where it seems to suddenly and frequently restart or crash.I've tried to restart it, reset to factory settings, delete the device and set it up again and change the power supply.But nothing seems to ...

Geir-K by Community Member
  • 379 Views
  • 5 replies
  • 0 kudos

Third party Remote pairing problem

I have mi box 4k remote and now I went to use this remote with Chromecast 4k . Chromecast doesn't show the remote when I try to connect the remote. Please Help me to solve this issue

deepjyoti by Community Member
  • 228 Views
  • 1 replies
  • 0 kudos
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