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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11132 Views
  • 0 replies
  • 8 kudos

Small button

What is the tiny flush button below the light? Presumably a total reset button?

Mark30 by Community Member
  • 163 Views
  • 1 replies
  • 0 kudos

CWGT won't stay connected to Wi-Fi

I have four CCWGT devices connected to TVs throughout my house but the device on the bottom floor will not stay connected to Wi-Fi. Router is one floor up and maybe 30 feet away. Other devices such as laptops and phones near the TV do not have any is...

greggpath by Community Member
  • 184 Views
  • 1 replies
  • 1 kudos

Rogers Ignite App for Chromecast

Hi, I'm sitting up my new Chromecast on our TV and I can't find the Rogers Ignite (Shaw) app in the list to download. Is it only available through casting from my smartphone (android 9)?

Suellio by Community Member
  • 614 Views
  • 2 replies
  • 1 kudos

Vizio TV won't boot up. Says 'Something Went Wrong'.

**Notes** Not certain labels are perfectly accurate as I didn't know it was a Chromecast device until the error.My Vizio TV began to have issues with the SmartCast system and I was interacting with a Vizio tech support agent who recommended a factory...

Audio in youtube app mutted/disapear

When playing a video on the YouTube app in chromecast after a random time the video and adds lose all audio (between videos and never in the middle of something playing) , if I exit the app and enter another like netflix or crunchyroll the audio work...

Freakno by Community Member
  • 118 Views
  • 1 replies
  • 0 kudos

Phone to Chromecast direct WiFi?

I do not have a home WiFi or internet connection, so have to use my phone as my internet, can I connect the WiFi on my phone directly to the Chromecast device and stream like that? I haven't bought one yet I wanted to make sure it would work before I...

Trek5233 by Community Member
  • 199 Views
  • 1 replies
  • 0 kudos

Tech dumb kiwi girl needs help

Hello, I'm 52 not tech savvy at all and I'm about to ask a question that is going to make some of you roll in laughter and others uuughh and roll your eyes at my lack of knowing I had Chrome cast on my old model phillips TV I have just moved I can't ...

Last state on power restore

After power restore, Chromecast device automatically boots up where as it was turned off before the power cut. This is very annoying at night. I use Chromecast with a pc monitor. Please add a feature of "Last state on power restore". Please let me kn...

Prasenjit by Community Member
  • 116 Views
  • 1 replies
  • 0 kudos

How do I a channel on YouTubeTV?

I live in Las Vegas. The Golden Knights (NHL) are going to be shown on a new channel. How do I check to see if I can access that channel. If I can access it, how do I add it to my Live options?

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