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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10997 Views
  • 0 replies
  • 8 kudos

chromecast remote

I have a chromecast and remote from 2022 (I don't know what generation it is?). The remote turns my tv on and off, and the volume works - but it won't work in navigating the menu. I've tried new batteries and tried unplugging the chromecast, any advi...

araff662 by Community Member
  • 249 Views
  • 3 replies
  • 0 kudos

Looking for help with turning off Randomized MAC

HI,I have been over the guidance on how to turn off randomized MAC but they aren't working for myself. we are using MAC security on our network and need to add the MAC, I have tried to connect to the network and it has failed as per your guidance but...

PaulAM87 by Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

New Chromecast cuts in and out

I purchased a new Chromecast with Google TV (4K) on the weekend and set it up with my LG TV. I signed in, downloaded the apps and signed into the accounts. But it keeps cutting out to a black screen – it does so for 1-2 seconds every 10-15 seconds. A...

soujo by Community Member
  • 197 Views
  • 4 replies
  • 0 kudos

Chromecast for Google has "lost" my Youtube TV library

Today, I noticed that while trying to access my YouTube TV's library via my TV's Chromecast for Google TV, my library only shows my watchlist, and below that it shows "manage your purchased recordings."It is the same for all of our TVs with the Chrom...

EG-17 by Community Member
  • 1389 Views
  • 8 replies
  • 0 kudos

Searching for accessories

The following images is continues to appear by it self. it's so disturbing and i could not find a solution for it.My device is now and the problem started from the beginning of using the device.

20230904_232957.jpg
Abdullah_ by Community Member
  • 220 Views
  • 3 replies
  • 0 kudos

Mac Address Issue

I clicked the "Show MAC Address" button and a pop-up came up saying "Unable to get MAC Address from device. Please look on the device itself." Looking at my device, I don't know what one is a MAC address or if there even is one on it. Just looking fo...

Chromecast YouTube Music works Spotify DOES NOT

I just set up my new Chromecast. The HDMI out is connected to an HDMI input on my Yamaha TSR-7790 receiver. When I use voice control on the remote, the Chromecast response audio comes out clearly through the speakers. When I ask the device to play AR...

Chrome cast won't connect to my phone

Hi my chrome is connected to the network but it still won't connect to my phone. It says it's a communication issue. Not sure what to do.

Erin_ by Community Member
  • 298 Views
  • 2 replies
  • 0 kudos

TV not listed in Chromecast remote list

Hello!I've recently gotten myself a Chromecast but I have issues setting up the remote to control my TV's volume and power button. My TV is from XORO, to be specific the XORO htl 3246. It's a bit on the older side specs wise so it also doesn't suppor...

Reskyuu by Community Member
  • 250 Views
  • 1 replies
  • 0 kudos
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