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Chromecast

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Chromecast with Google TV Now in HD or 4K Read more

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11116 Views
  • 0 replies
  • 8 kudos

Resolved! Round app icons on home screen

I still have rectangle app icons on home screen on living room tv but round app icons bedroom TV. I tried system update but still have rectangle icons with no updates available. Everything else is fine so this is not a real problem. Just curious why ...

Rjproctor by • Community Member
  • 146 Views
  • 1 replies
  • 0 kudos

Chromecast 4k Max (HBO) app not working

I have multiple Chromecast 4k devices in my house. On all of them, the Max app (HBO) has stopped loading. There is an error that comes up saying that Something went Wrong. This started happening 2 days ago. If I use the Max app directly on the smart ...

mike64 by • Community Member
  • 514 Views
  • 11 replies
  • 0 kudos

Disable random MAC on network before it is connected

Have to whitelist chromecast for a network, but can't turn off mac randomization until connected I am trying to support use of chromecast in a elderly home and its a disaster. Here is our problem: 1. The home requires wifi devices to display login we...

Grebloken by • Community Member
  • 111 Views
  • 3 replies
  • 0 kudos

chromecast doesnt install new apps

hi, after having had the Chromecast device perfectly functional on may TV for a month, since yesterday I am unable to install new applications. The error message says 'An error occurred. Please try again.' Besides this, the device works and the alrea...

mauro2390 by • Community Member
  • 89 Views
  • 0 replies
  • 1 kudos

Chromecast remote

Just got a Chromecast HD and was trying to setup volume control with the remote. I have a Falcon TV from TCL and I just couldn't get anything to work. Anyone knows how to control volume on a Falcon TV using Chromecast remote?

Chromecast not pairing with Bluetooth headset

My Chromecast with Google TB (HD) won't connect with my Bluetooth JBL Tune 660NC. My Chromecast is new, a few days old, and my headset is a few months old. Both connect with other things, my Chromecast can connect with a speaker and my headset can co...

Tijn56 by • Community Member
  • 62 Views
  • 0 replies
  • 0 kudos

Recent issue with Youtube app not switching between profiles

Hi guys,This week our Chromecast has developed an issue when it comes to YouTube. My husband and I have separate profiles set up on the chromecast and until this week switching between the profiles has enabled us to access our own individual YouTube ...

KrissieW by • Community Member
  • 75 Views
  • 0 replies
  • 0 kudos

Live tab missing from google tv

I have a Hisense TV with google TV built in. I was having trouble with channels disappearing from the live channel guide. I reset my TV to factory settings reinstalled everything and updated. But now the live channel guide is completely gone. Please ...

ctilley81 by • Community Member
  • 78 Views
  • 0 replies
  • 1 kudos
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