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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

How to stop casting to my TV on YOUTUBE.

I stay in an apartment building where we share the same WiFi network. One of my neighbour(s) keeps connecting to my Sony KD 55X85J Android TV on YOUTUBE. It's so annoying as I keep getting disturbed where by the TV automatically plays something from ...

Chromecast cannot be found

I factory reset my Chromecast and go through the normal steps. At the last part I get an error, 'Connect to the same WiFi' - Your Chromecast was setup successfully but can't be found. Make sure your mobile device and Chromecast are on the same WiFi n...

Chromcast Verification Email

Hi All,probably stoopid and doing something wrong but ... Trying to set up a new chromecast with Google TV (which I didnt actually want - the Google TV part). I can get as far as verifying the google account but I have been waiting almost 2 hours and...

CCGTV won’t install apps

I’m having a similar issue to I’ve tried clearing cache and the suggested but nothing is working. Some parts are unclear and maybe that’s where my issue is:1)...

dar3k by Community Member
  • 5 replies
  • 0 kudos

Chromecast is Frozen and will not Reboot or Reset

My Chromecast (with Google TV 4K) is frozen on a black screen with the Google logo. Multiple attempts at rebooting and physically resetting don't achieve anything and I cannot access anything else.

Tyrarmoody by Community Member
  • 10 replies
  • 0 kudos

Mouse cursor suddenly leaving afterimages when casting PC screen

I have experienced this issue with both my old gen 3 chromecast and a Chromecast with Google TV which I purchased today.Like the title says, recently, my gen 3 chromecast started having some issues with casting my PC-screen to my TV. It has been smoo...

JulieLH by Community Member
  • 3 replies
  • 1 kudos

Chromecast ultra, shuts off at 4k content

Hi,Recently I hooked up my chromecast ultra to a Benq v6050 projector.When playing 4k content, the chromecast has problems running it.What happens:- shut himself off- gets green lines in the image- switches automatically to full HD settings- or the i...

Chazin by Community Member
  • 3 replies
  • 0 kudos

Sling not working properly in "Live" tv section

Sling fails to ever work properly under LIVE section.#1. channels never open correctly#2. guide missing channels at random times Whenever I choose a channel from the LIVE guide, Sling opens a random channel instead. There is no rhyme or reason to the...

jm5150 by Community Member
  • 5 replies
  • 0 kudos
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