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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10382 Views
  • 0 replies
  • 8 kudos

Mi Smart Clock problem (Spotify and Weather)

Hi, I have a problem with Mi Smart Clock. The temperature after entering the tile is displayed in Farenghaits, I can't see anywhere to change it. Also, the Spotify tile is not showing up for me and the account is linked. There is only a shortcut on t...

MilQsz by Community Member
  • 588 Views
  • 5 replies
  • 1 kudos

Google TV "crashes"

Sometimes my Google TV "crashes" I see a black grid on white background, the screen flickers and I need to reboot it to get it working again, is anyone experiencing this?Is there a way to fix this?

Philippe_ by Community Member
  • 368 Views
  • 8 replies
  • 0 kudos

Chromecast wont conenct to wifi

Chromecast won't connect to wifi, I already tried the normal diagnostics and checks: app is up to dateLight is whiteWifi router is fully up to dateWifi password is correctI don't know what to do

NoahRutka by Community Member
  • 212 Views
  • 4 replies
  • 0 kudos

Intermittent breaks on two channels

HII bought a Google Chromecast with Google TV HD 2022 in May this year. I've tried to cast to the TV it's plugged into. This generally works OK except for one problem.All the channels on the Discovery+ app work OK except for the two Eurosport channel...

Dducks2 by Community Member
  • 157 Views
  • 3 replies
  • 0 kudos

cast system audio

i like to cast the computer's system audio to the speakers (because I am using a DJ mixer), but when I set chrome's cast sources to 'cast desktop' it says 'source not available'.Any way i can cast the computer audio?

Anselm by Community Member
  • 486 Views
  • 5 replies
  • 0 kudos

Chromecast not getting connected to the internet

Hello I am using Chromecast 1st generation. It was running fine. Due to some reason I had to perform a Factory reset. Now I am trying to connect my device back to the network but unable to do so.I am getting different kinds of errors1. Google Home ap...

maddy04 by Community Member
  • 381 Views
  • 2 replies
  • 0 kudos

Google​TV or Play Movies app icon on Chromecast Gen 4

Is there any way I can get a GoogleTV or Google Play Movies app icon in the apps on Chromecast Gen 4. Latest sw installed and also did a factory reset. The Google TV App is installed and use able, but no app icon appears either on the home screen or ...

Oddrain by Community Member
  • 275 Views
  • 5 replies
  • 0 kudos

Device was set up by another user, cannot proceed

I changed my internet router and was setting up all my wireless devices to work with it. I could not get my Chromecast to function, so I opened Google Home and deleted the old Chromecast profile and tried running setup again. I was met with the messa...

Vasco by Community Member
  • 697 Views
  • 6 replies
  • 0 kudos
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