cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11147 Views
  • 0 replies
  • 8 kudos

Lost chromecast remote

So my remote has fell down my couch and I cant get to it without taking my couch apart which requires to break my couch. but now I cannot use my chromecast, I thought resetting it might allow me to set it up without the remote, but the only way to ge...

YouTube app on Chromecast no longer supports long press on thumbnails

Using the YouTube app on my "Chromecast With Google TV" device purchased from Google October 2020:1. The long press on a YouTube thumbnail no longer brings up the menu to select "not interested", "go to channel", etc. Long press now only selects and ...

PatrickB by • Community Member
  • 198 Views
  • 3 replies
  • 0 kudos

chromecast with TV 4k stuck at 720p

My TV has been working in 4k from a raspberry PI4 and fire TV for a while now but thought I'd get a 4k Google TV stick to blend in with my Google nest's I've plugged it in to the same HDMI port but I'm not stuck at 720p in YouTube, netflix and prime ...

jonny190 by • Community Member
  • 822 Views
  • 4 replies
  • 0 kudos

Factory reset chromecast

Hello. How do i FACTORY RESET my chromecast ? I'm disabled - i cannot go behind my TV or get on the ground etc. i do not know which VERSION I've got of chromecast- Ive had a person in earlier today to set up a new modem, but they've gone & now I find...

gordonisnz by • Community Member
  • 1950 Views
  • 10 replies
  • 1 kudos

CcwGTV "For You" Unable to Load- Retry

I waited a few months to see if the issue would resolve itself as things sometimes do. I also found several similar posts but the solutions have not helped. I have CcwGTV HD. It's updated. Apps are updated. The "For You" section used to show things I...

Resolved! Cannot cast from phone but pc is good

I recently changed routers, and I set the SSID and password the same as the old one. Now I cannot cast from my phone to the chromecast, but it works flawlessly on pc (as it did before). Any help would be appreciated.

Zieneth by • Community Member
  • 661 Views
  • 7 replies
  • 0 kudos

chomecast device: problem when login to the google acccount

I am trying to install the Virgin Plus TV app through a chromecast device.I am able to login to my google account providing my username and password.I an then prompt to to go through 'I am not a robot' phase .I am presented with a grid of a few pictu...

to vote
Labels