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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10988 Views
  • 0 replies
  • 8 kudos

All recommendations are Indian

All the recommendations when I go to Google chrome cast are for Indian drama, Indian marriages, Bollywood films, but I have never watched any and never will. I live in New Zealand. I am a Caucasian man, have never even been to India. So all the recom...

Chromecast disconnecting pluto tv

In the past few days when watching Pluto TV after about 15 minutes disconnects says there's an error and then Chromecast says Chromecast help but it doesn't do anything for me. This does not happen with anything else that I'm casting and it happens f...

Joceesky by • Community Member
  • 1973 Views
  • 5 replies
  • 0 kudos

HDR passthrough not available

I have a Google TV 4K and a Digitnow 4k HDR10 capture card with passthrough to allow dynamic lighting behind my tv. The issue is that the Google TV does not allow HDR content when plugged into the capture card. I have confirmed that the Google TV all...

Plex app doesn't choose multichannel over 2 channel

You really should update these categories, as the newer devices aren't just for casting...Anyway, installed the Plex app on a shiny new CC w GTV (4K). Streams flawlessly after some minor tweaking to the HDMI settings. That said, it still consistently...

DJ-R by • Community Member
  • 864 Views
  • 7 replies
  • 0 kudos

Is there any way to forget a wifi you can connect to?

My chromecast keeps trying to connect to my neighbor's wifi, which is a lot stronger than our own, but unfortunately we don't know the password and can't make it permanently forget it. Is there any way to forget the network without being connected to...

Hio by • Community Member
  • 230 Views
  • 4 replies
  • 0 kudos

Why doesn't the remote control work?

The remote control that I received in pre-sale with the realme 4k smart google tv stick does not respond to commands after a month of use.

Resolved! Video playback - no frame rate

I have a problem with smooth playback of movies from streaming platforms. For me, the sound plays without any problems, but the image frames are not played smoothly and with small gaps. These pauses/freezes are very short, a few frames will be "swall...

How do you replace a broken remote?

Issue - Everything was working fine.. until the remote stopped working.. What have I done so far...* Restarted chromecast (just in case)* It is not the batteries! (tested them they show good charge); Pulled them out and back in.. Same behavior.Put th...

Resolved! Able to cast video from Android byt no audio

This is my first Chromecast device. I was trying to cast a webinar that was coming across via a Zoom session. I was able to cast the video from the Zoom lecture but could not figure why I could cast the audio. As a result my wife and I had to listen ...

tcarnahan by • Community Member
  • 2241 Views
  • 16 replies
  • 0 kudos
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