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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Why is Portugal the only European country left out of CWGTV?

I'm portuguese and I cannot understand some decisions from google.Besides Google assistant, on the phones, having portuguese. No portuguese on smart speakers. Why!? I don't understand.Now this, since the expansion in EU countries in May, we are the o...

Chronecast audio connectivity

I have owned 2 chromecast audios for years now, setup has always been a pain. Recently i had to change the name of my wifi network and now the Chromecasts are unusable. Setup goes fine all up untill the units have to connect to the wifi, i input the ...

Mcal33 by Community Member
  • 3 replies
  • 0 kudos

4K chromecast remote input button not working

Hi, I can setup remote buttons for volume control and power button for my TV but not Input button. When I go into “setup remote buttons” it shows both Auto(CEC) and Sony TV (IR) as options but the Sony TV option can’t be selected. My TV is Sony KD-55...


My kids can meet violence, horror, sex and what so ever is not suitable for their age even if I setup a kids profile and secured my profile with a PIN. If we forget to switch to the kids profile before turning off the television, the adults account w...

eelco by Community Member
  • 3 replies
  • 0 kudos

Chromecast with Google TV "continue watching" not accurate

Hi, I have just purchased Chromecast with Google TV 4k and I have issues with some of the features."Continue watching" only updates when I stream movies from the smartphone app (If I stream through Chromecast or through my smart tv it does not).The s...

Tymoniasty by Community Member
  • 5 replies
  • 1 kudos

Chromecast remote pairing

Unfortunately my remote stopped working (bricked after update) so as a last resort I tried to factory reset my Chromecast, I know I should've known better because now it's not connected to wifi so can't even use my phone as a remote. I tried to conne...

pethanz by Community Member
  • 8 replies
  • 1 kudos

Bluetooth mouse not visible

Hi,I have a Microsoft Modern Mobile bluetooth mouse. I can pair it with my Chromecast. It is listed as paired in the list of devices. I had for half a minute a mouse pointer visible on the screen but since then the mouse is not visible and I see no i...

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