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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11089 Views
  • 0 replies
  • 8 kudos

Problem with chromecast permission

When I ask Voice assistant for a search like "show me movies with Al Pacino" it tells me to enable permission of personal results thru my phone ... it is turned on I turned it off and enabled it again .. my chromecast still asking me to enable person...

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91dee by Community Member
  • 422 Views
  • 4 replies
  • 1 kudos

Chromecast TV - no display on HDMI cable

Hi folksI have a brand new Chromecast with Google TV HD unit and my television is is 4 meters away from the Chromecast. I used a 16ft/5 meter HDMI cable, but get no display coming from the Chromecast on a new Samsung TV on any of the HDMI inputs. I t...

PeterW102 by Community Member
  • 378 Views
  • 5 replies
  • 0 kudos

Connect new chromecast to TV problem.

Not a smart TV with no Wi-Fi capability. Went through all the instructions from chromecast to try if no connection and nothing worked. ie different hdmi port, reboot Chrome etc It did work on another TV. My TV is a Soniq with 1080 HD but is about 6-7...

Stu6 by Community Member
  • 777 Views
  • 5 replies
  • 0 kudos

Remote & Accessories ---> Set Up Remote Buttons

Hi everyone,I'm having an issue with my Google Chromecast remote. It was working fine when I first set it up, but now it won't turn on my Insignia TV. It can turn the TV off, but not on. I've checked the settings under Remote & Accessories, but there...

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Anonymous by Not applicable
  • 1163 Views
  • 20 replies
  • 0 kudos

Chromecast remote drains about every 72 hours.

I keep having to change the batteries every 3 days. Seems like something is wrong. We been using this chromecast for a relatively short amount of time. What could be the problem.

ACPA by Community Member
  • 350 Views
  • 7 replies
  • 0 kudos

iPhone doesn't have cast option in home app

I recently got a Chromecast with Google TV (HD). However, when opening the Chromecast device, I get the following pop-up. To control this device's volume with your phone, displays, or Assistant, change your Chromecast settings on your TV.". Also, as ...

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