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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10975 Views
  • 0 replies
  • 8 kudos

Chromecast plugged into AV receiver goes black after updates

I have the 4k Chromecast. It is plugged into a AV receiver, then the receiver is plugged into my TV via HDMI. After updates often the Chromecast shows a black screen. I fix this by unplugging the TV, then the Chromecast power, then unplugging the HDM...

pcjelly by Community Member
  • 137 Views
  • 1 replies
  • 0 kudos

Permission local network

Someone had asked this before, but never got a clear answer: I have been trying to setup my Chromecast and get stuck connecting because I am supposed to allow "local network access" however when I go to this settings on my iPhone the Google Home app ...

So is google TV with Chromecast 4k just fundamentally broken?

Hi. I’ve made two threads about this. One for some support until an update didn’t fix it then replies stopped. The other got no google attention. Frames drop on your device when streaming media. The device exists for streaming media. We’re getting no...

Resolved! YouTube problem

When I connect Google Chromecast to a public Wi-Fi network, some problems begin with the YouTube app. Sometimes it comes out and closes the app without my intervention. Sometimes it raises and lowers the volume without any intervention from me.

Basemnsh by Community Member
  • 233 Views
  • 2 replies
  • 0 kudos

Resolved! 4k problem app

I still have a problem with Netflix in 4k and Disney plus only displays HD, you tube works and HBO max shows 4k TV uehu487500 Will you ever fix it? The TV has a 4K matrix because the built-in Netflix in the TV works normally in 4K?

Chromecast with goggle tv hd

My Google account won't connect to my new Chromecast upon setup. I hit retry and still won't connect. What do I do?

FVJ by Community Member
  • 69 Views
  • 1 replies
  • 0 kudos

EKO TV not a supported brand, can’t use volume

My TV is an EKO, everything else to do with the ChromeCast and its remote works perfectly fine except for the volume, as when you try to set up the TV’s brand EKO doesn’t show. The company that owns that brand, Ayonz, also doesn’t show and the other ...

elxtay by Community Member
  • 86 Views
  • 1 replies
  • 0 kudos
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