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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11118 Views
  • 0 replies
  • 8 kudos

Assistant will not work with Chromecast voice remote

I just got Chromecast with Google TV and Voice 4K.When I press the Google Assistant button on the Chromecast Voice Remote, I get the message, “Sorry, I am not This pretty much means I don't really have a "Voice Remote" unless I can get this working. ...

CM59 by • Community Member
  • 419 Views
  • 4 replies
  • 0 kudos

Chrome cast won’t connect to wifi all of a sudden

chrome cast is about a year old and all of a sudden it won’t connect to wifi. Nothing wrong with wifi. Have reset and unplugged chrome cast and tried to set up from scratch again got can’t get it to work. Please help

WayneMo by • Community Member
  • 340 Views
  • 4 replies
  • 0 kudos

Same Video Stream on Multiple Chromecast

Hi,We have Chromecast with Google TV connected to two TVs (1 4K, 1 HD) and Chromecast gen 2 hooked to the rest We also have a You Tube TV (YTTV) subscription. As my wife does work around the house, it would be very cool to have whatever show she is w...

JediSQL by • Community Member
  • 383 Views
  • 5 replies
  • 1 kudos

Nest cameras

Need to talk to a representative last night I subscribed for the update to pay 6.00 a month and so far I can’t see any history on my cameras. Can some one call me ###-###-#### need help! Thank you

Ortiz by • Community Member
  • 288 Views
  • 4 replies
  • 0 kudos

Only 2 channel sound when casting Disney+

HI, I have seen others having same issue as I have.I have a Chromecast Ultra connected to an Yamaha RX-V6A.Netflix and Prime can cast surround sound but from Disney+ it only gets PCM 2 channel sound. It doesnt matter if th Chromecast ultra is connect...

Now TV not working properly on Chromecast with Google TV

I have two Chromecasts with Google TV and they have been great. The one in my kitchen though has stopped allowing me to cast Now TV to it and also the Now TV app won't let me play anything I have subscribed to. The other one works fine. I have factor...

Duncan123 by • Community Member
  • 282 Views
  • 3 replies
  • 0 kudos

Chromecast Black Screen / No Signal

Attempting to setup my Chromecast with my TV for the first time but can’t get it to work. I’ve got the Chromecast plugged in via HDMI but it says no signal with a black screen. I’ve tried the troubleshooting with turning off the power for the tv and ...

Raccoon86 by • Community Member
  • 680 Views
  • 8 replies
  • 0 kudos

Chromecast remote buttons

I recently had an issue with the remote that came with the chromecast where the only buttons that would work was mute and volume buttons so I decided to replace the remote and now i have the new one it worked great for a week and now im having the sa...

Sarah13 by • Community Member
  • 246 Views
  • 3 replies
  • 0 kudos
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