cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11143 Views
  • 0 replies
  • 8 kudos

Google Chromecast Stuck On Logo

Hey there. Was browsing tv shows on my Chromecast when the screen suddenly cut to black and the Chromecast became unresponsive. The reset button didn't do anything, and no matter how long the button was pressed it didn't initiate the reboot cycle, al...

Something went wrong

I have went through the troubleshooting steps, even manually set up my chromecast 3rd gen more than 5 times. I still can't connect it to chromecast. Am using iphone 14, lastest software.

meeshell by • Community Member
  • 379 Views
  • 7 replies
  • 0 kudos

Chromecast for printers

I suggest a Chromecast for printers.USB B plug, connects to printers allowing them to become wireless

Fer_617 by • Community Member
  • 338 Views
  • 0 replies
  • 0 kudos

Ambient Mode is broken on Chromecast HD w/ GTV

Ambient Mode is broken on Chromecast HD w/ GTV. As has been reported intermittently, the option to have Ambient Mode display our on wphotos from Google Photos has entirely dissappeared from the settings options, whether accessed via Home app on a dev...

twsf by • Community Member
  • 352 Views
  • 8 replies
  • 0 kudos

Cannot Cast when using WDS-enabled WiFi

Hi,I have two EnGenius ENG5000 IoT APs that I'm using to expand network connectivity in my home using the WDS feature. The AP1 is connected using the bridge mode (cable connected on one of the LAN ports and having disabled the DHCP server) to a pfSen...

Brand new Chromecast. No sound.

I was having overheating issues with my previous Chromecast so purchased a new one.I have set it up, the video is working but the audio is not. It was working well with the previous Chromecast but now I'm not getting any sound.

Mürray by • Community Member
  • 468 Views
  • 10 replies
  • 0 kudos

STOP Chromecast on Home App

Hello, I know this will be controversial and seem stupid and maybe people will ask "but why" but I do not want to be able to control my tv with my phone on google home. I only got the app so I could install my Google Assistant Mini. But is seemingly ...

ThatDani by • Community Member
  • 260 Views
  • 2 replies
  • 0 kudos

Resolved! Chormecast with Google TV Voice Remotes will not Update Firmware

I had to get a replacement remote for my Chromecast with Google TV 4k because one got dropped and no longer works. I have two brand new remotes and neither will update firmware and are stuck on 22.2. When I go to update the firmware it looks to be su...

GaryGFL by • Community Member
  • 612 Views
  • 7 replies
  • 0 kudos

Constant buffering google tv (4k)

I have constant buffering on any video apps especially YouTube. The videos will not play. I bought the ethernet adapter thinking it was the wifi but to no avail it didn't help. I bought another and it works perfect but I would like this one to work. ...

Cresna by • Community Member
  • 289 Views
  • 3 replies
  • 0 kudos
to vote
Labels