cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10997 Views
  • 0 replies
  • 8 kudos

Chromecast is not recognizing my network

Hi, I changed my network recently and I am unable to use chromecast in my TV. I factory reset it and started the process of adding the TV again but when I go to cast I get this message as you see in the picture. The local network access is enabled in...

IMG_1802.png
Simona by Community Member
  • 505 Views
  • 8 replies
  • 0 kudos

Not able to configure screensaver to show Google Photos

I've read through this community and can't find one issue like mine. I'm sure they exist. Here's my challenge: I select: Google Home app on Android device > Google TV device > the three vertical dots in upper right corner > Ambient mode settingsI the...

Problem with hidden SSID

I have got 2 Chromecasts HD that work properly UNTIL I set the SSID of my network to HIDDEN.From that point on they just refuse to connect and/or show up (their status in the app shows as off-line) in the Google Home app. Once the SSID is set to visi...

RikGrim by Community Member
  • 997 Views
  • 5 replies
  • 1 kudos

Disney + and prime not loading

Hi purchased a chrome cast last week, I can't get disney+ or prime to load, I get the message something went wrong please try again. If you continue to have issues please contact subscription for support. I have done this for both apps, both disney a...

Julie1959 by Community Member
  • 199 Views
  • 3 replies
  • 0 kudos

Disable Google tv features in new chromecast

Hi i want to use chromecast in an conference room. I had the previous version that only displayed what you cast and bought the better version because i thought it was .. better. As you can imagine google tv showing up in a conference room is verry un...

No audio casting screen from Chrome

When I cast a tab from Chrome, I get video and audio, but when I cast the screen, I get only video. I have tried this with two different Chromecasts, connected to two different video projectors - same result in both cases. One Chromecast is Chromecas...

Polls
Do you use automations or Routines in your smart home?
to vote