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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 9 kudos

Chromecast Google TV 4K voice remote draining batteries

I need a replacement for my Google Chromecast 4K with Google TV. I have to buy a new set of batteries (now every 10 days).Already contacted support 10 days ago (Inquiry: Case ID [6-5561000034617]) and this is what we did:We did factory reset for: - T...

OmarPerez by Community Member
  • 6 replies
  • 0 kudos

Locking chrome cast

I have an external chrome cast with my Samsung tv that I cast from google slides. 1) Is there a way to block others from casting to that tv2) my chromebook is set to loop and never sleep, but the chrome cast allows it to sleep and shows picturesHELP!...

dietzbear by Community Member
  • 3 replies
  • 0 kudos

Casting Problems

I try casting a video from a website and it works for a while but then it starts skipping parts or entering a loop

Can I still stream from my phone with the new version of chromecast?

So I got the new version of Chromecast with the remote and Google tv. I only bought it because the salesman's assured me I could still cast my phone if I wanted to. I got it all set up, but it doesn't seem to want to cast from my phone like my old ve...

Dicey by Community Member
  • 5 replies
  • 0 kudos

Rest chromcast

How to I restart my chromecast 

Hailly13 by Community Member
  • 3 replies
  • 0 kudos

The monitor disconnects for a second every couple of minutes

This is not a network problem. The cables are firmly fixed. The monitor goes into sleep mode for a second or two every minute sometimes, otherwise every couple of minutes. I tried finding a relevant monitor setting, but nothing helped. My monitor is ...

lukstafi by Community Member
  • 2 replies
  • 0 kudos

Remote won’t work

My remote won’t connect every time I turn the tv back on. I don’t want to keep shutting down and rebooting or using my phone to go in and remove and reconnect

Resolved! Set up "Chromecast with Google TV" without remote

I have gotten a Chromecast with Google TV sent to me. I need to set it up from factory reset, but didn't get the remote sent to me, so I can't get past the remote pairing screen. Is there anyway to connect Google Home app on iPhone/Android at this st...

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