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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10374 Views
  • 0 replies
  • 8 kudos

Location on chromecast

Hello, my Google account was set up in the uk. I have read previous posts saying that if you set up an account abroad you can change your location via play store but I am on ios now so how do I do this? I am based in Australia now. cannot download th...

Calum1 by Community Member
  • 530 Views
  • 6 replies
  • 0 kudos

Chromecast stops during streaming

Hi thereWhen casting media from MacBook in VLC using the playback - renderer function, media will stop randomly after 10-20 minutes. The following normally happens.Media stops playing.The Chromecast is no longer visible in the VLC renderer menu.The C...

Will9 by Community Member
  • 703 Views
  • 7 replies
  • 0 kudos

Chromecast conneciton logs

Hi all, I work in a k-12 school and we have quite a number of devices - Chromecast 3rd - installed in the projectors. Everithing works smooth, but I'm wondering if there's a way to know wich devices has connected to one particular Chromecast to cast....

vroche by Community Member
  • 218 Views
  • 4 replies
  • 0 kudos

Chromecast set up issues

I can't complete set up of chromecast in new home. I have a new internet provider and wi-fi network. Chromecast (gen 3) plugged into TV. TV shows "can't connect to Wi-FI" . code F6A5. TV also shows name of old (prior) network at bottom right of scree...

KenWR by Community Member
  • 283 Views
  • 4 replies
  • 0 kudos

New wifi and now I cant use my chromecast

Firstly, I am useless with technology!I have had fibre installed at my house, so my wifi has changed. Now I cant access my Chromecasts. I have performed a manual factory reset. I have removed and reconnected from USB. I have downloaded the Google Hom...

cjohnson1 by Community Member
  • 392 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast problem

Hello hello,I'm having some difficulties : every time my wife's smarthpone is nearby it looks like my chromecast device dissappears in my Google Home app, so I can't cast with my smartphone. We both have a Samsung Galaxy smartphone with Google Home o...

Bojangles by Community Member
  • 397 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV does not detect an ethernet cable

Using several combinations of different USB C Power Delivery Hubs, Ethernet adapters and 45 Watt + power supplies, and two different 4K with Google TV Chromecasts... I am unable to have Ethernet register.I have tried all manner of hot plugging, WiFi ...

Location issues

I have a tablet named brand Elite Octa from the government service mind u I have call them for help but nothing, and I have tried everything to change the location on the device and it's not working I get info from IL and I'm in Connecticut someone p...

Siren46 by Community Member
  • 136 Views
  • 1 replies
  • 0 kudos
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