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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10947 Views
  • 0 replies
  • 8 kudos

My Google tv remote won’t work

My Google TV remote won’t work. I kept on putting on new batteries and it was just heating up not working. It just won’t work

Maintain mirror from Nokia T20 to Chromecast

Hi. I have an app called RFS Activ. I need the tablet screen mirrored to Chromecast all the time. The Chromecast screen appears to change to a screensaver when there is no activity. Pls help

Fiik by Community Member
  • 251 Views
  • 3 replies
  • 0 kudos

Chromecast won't connect unless i reset it every time i use it

Every time I use my Chromecast I have to reset it. No problems casting from it when it's connected but that's the problem. When I go to set up a device it can't find it until I reset the Chromecast. In this scenario every time I do that all the rooms...

KevBone by Community Member
  • 236 Views
  • 3 replies
  • 0 kudos

Chromecast bug when losing internet

Hello,This is more to report a (kinda annoying) bug with the Chromecast. Here are the details to reproduce:Open your TV / chromecast and load a KIDS profile: for convenience, set the allowed viewing time to minimum value as to lock the screen when th...

ravenlost by Community Member
  • 409 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast 2nd Gen "Disconnected device" - unable to accessdevice settings

Hi, I have just had the issue yesterday. I am able to set up Chromecast in the Google Home app but it keeps showing "Disconnected device" even after I have rebooted my modem (which is a 5G wireless modem), reinstalled Google Home app, etc. Please hel...

yjkmick by Community Member
  • 1226 Views
  • 3 replies
  • 0 kudos

Chrome cast disconnected

Hiim having trouble getting my chrome cast to work. It says it’s connected on TV and it shows up on my google home page but when I click on the device it says device disconnected?im wondering if it’s somehow connected to 5ghz wifi and not the 2.4ghz ...

MS10 by Community Member
  • 393 Views
  • 5 replies
  • 0 kudos

Google chrome cast update

Hello. I was wondering if there was a way to do a Software update on my Google chromecast?? Please let me know.

Joelp9434 by Community Member
  • 380 Views
  • 4 replies
  • 0 kudos

Chromecast Update STTE.221215.004.A1

This week Google released an new Update for the Chromecast 4K build STTE.221215.004.A1. Update page mentioned January 2023 Updates and improvements. What additional improvements are included? Are there any regressions or other issues? Or is itnsafe t...

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Network not found when setting up chromecast

I am trying to reinstall chromecast on my tv, I use my iPhone as a hotspot, I go through the steps and it gets to the select a network to connect to, my network does not appear but around half a dozen networks appear from across the road, next door r...

Chromecast Keeps Losing All Connections

I bought this Chromecast a few months ago, set it up and everything was fine. Then a few days later it had lost all wifi connection and it showed no networks at all. Couldn't even add the working home network (confirmed connection on my Pixel phone a...

DailyRich by Community Member
  • 263 Views
  • 3 replies
  • 0 kudos
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